Enterprise IT management is a role that involves crafting IT management to boost business value. In general, EITM aims to focus on supporting the IT activities that provide value to the business.
Technically, an enterprise IT management consultant or manager plans, designs, and manages an enterprise network in a Cisco LAN/WAN environment using any OS platform in a real or virtual environment and probably with an ERP application. SAP is one of the most common and popular apps used for this function. Responsibilities include guiding team members in identifying, troubleshooting, and resolving any technical issues, troubleshoot and solve server related, a local-area network (LAN) and wide area network (WAN) problems and provide technical support/advice to other administrators, as well as assist in the technical design, implementation, and support of all network solutions including servers throughout its entire lifecycle as per ITIL standards.
As a professional in enterprise IT management, he or she coordinates jobs related to the hardware, software, and network that the business uses. Indeed lists the common responsibilities for an IT manager that include:
· Evaluating the organization’s IT needs and finding ways to improve the products and systems in place for enhanced productivity, security, and efficiency
· Recommending upgrades and enhancements to top management, explaining the key benefits of new tech-based investments for the business
· Developing and overseeing the IT policy, security measures, and best practices for the company
· Scheduling and supervising IT projects such as upgrades, migrations, system updates, and outages
· Managing IT team members, assisting in performance evaluation, and offering guidance for advancement within the company
· Identifying opportunities for IT training and developing classes that will equip employees to make the best use of the products and systems available
IT managers or consultants need a well-rounded skill set that equips them to handle tech-related IT issues as well as the people-focused tasks involved in business management. According to Indeed, these are the skills that you will be required to posses as an IT manager:
- Time management: IT managers must schedule updates, downtimes, training, and other tasks carefully. Proper time management will ensure that IT systems are available when they’re needed most and taken down for maintenance at the most opportune times.
- Problem-solving: Managing IT systems and staff requires strong problem-solving skills. Security threats, bugs, glitches, and other errors can occur at any time and require a quick, calm response. These professionals combine critical thinking skills and their vast technical knowledge to identify and assess errors, implement solutions and anticipate impending results.
- Budgeting: IT managers play a key role in managing the business’s budget. They use their understanding of a company’s budget and can identify effective solutions within the company’s means.
- Leadership: Leadership skills will equip IT, managers, to handle the individuals on their teams efficiently. They must use conflict management and resolution as well as motivation and organization to effectively manage teams.
- Communication: Strong communication skills allow an IT manager to explain technical issues to others at various skill levels so that individuals from other departments with less technical knowledge can still understand the process and technology solutions. They must also use clear and direct communication when guiding IT tasks to team members.
Preparing a career as an enterprise IT manager
Becoming an IT manager typically takes several years of education and experience. This is an upper-level role that you need to work toward with plenty of other, related jobs.
- Earn a bachelor’s degree. As an IT manager, you will need a minimum of a bachelor’s degree in computer science, information technology, or a related field.
- Enroll in a post-graduate diploma program. A typical 2-year post-graduate diploma will give you in-depth knowledge and skills preparation for a career in enterprise IT.
- Gain relevant work experience. Find a job related to computers and IT, such as tech support, systems specialist, or IT specialist to begin your professional trajectory to management. These entry-level positions offer hands-on application of the knowledge learned in a university-level program.
- Complete professional certifications. Pursue one or more professional certifications in IT and management that will demonstrate your expertise in these areas. These can also prove your qualifications to prospective employers or a current employer you wish to advance to an IT manager position.
- Build your resume and seek IT management positions. Craft a resume that highlights your IT skills as well as your leadership experience. Feature any projects that you had a leadership role in, and include specifics about your achievements. Search for IT manager jobs in your intended area or with companies you’re interested in working for. Other job titles you may want to watch for include IT director, technical project manager, and director of technology.