Understanding the role of a systems administrator

systems admin-cloud role

One of the hottest roles in information technology, systems administrators, are responsible for ensuring the organization’s computer systems are well maintained and operate reliably. Tasks typically performed by systems administrators include performing regular systems and security monitoring, installing network hardware and software, configuring and troubleshooting, making needed upgrades and updates, evaluating and optimizing network or system performance, handling backup procedures, and helping set up, maintain and delete user accounts as required. 

They are also responsible for developing and maintaining relevant procedures and standards. ensuring that hardware and systems work as expected and maintaining archives as needed. Additionally, systems administrators provide technical support related to systems within their organization as needed. They also handle patches and upgrades to ensure that systems are maximally efficient and effective. Although many networks, computer and operating systems administrators are employed by firms in the computer systems design and related services industry, they work in a variety of settings and environments since every industry is always in need of a systems administrator role.  

The ability to be able to coordinate workflow is essential in this role, as these administrators must ensure all of the systems they oversee are operating as expected. They also must be able to sit for long periods since most of the day is usually spent in front of the computer, as well as be able to communicate effectively with colleagues during troubleshooting procedures. Systems administrators must be able to communicate necessary information to supervisors, as well as make suggestions for how to improve operations as necessary. Educational and experience requirements vary depending on the organization and position. Some positions may require a bachelor’s degree in computer science or another relevant field, although others may require an associate’s degree. Relevant experience is generally needed as well, and relevant certifications may be beneficial, something to consider on your next job search in this field.

Important human skills to posses

Analytical skills. Administrators need to evaluate networks and systems to ensure that they perform reliably and to anticipate new requirements as customers’ needs change.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Multitasking skills. Administrators may have to work on many issues and tasks at the same time, installing and configuring while working on configuration and administration at the same time, for instance.

Problem-solving skills. Administrators must quickly resolve issues that arise with computer networks.

Enroll in our Advanced Diploma in Systems Administrator – Cloud, our course covering all the technical and essential skills required to advance your career in IT. If you are a resident of Ontario, you can take advantage of the funding option by the provincial government to help you retrain. Email us today at [email protected] to learn more today!

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