Diploma in PC Support Technician
At the end of the program, you will have the practical skills required to support end users and co-team desktop support members in information technology, ERP & CRM environments using PC hardware, SAP and Sales Force.
Learn all the necessary skills required to excel as a PC Support Technician through our diploma program. A comprehensive understanding of computer systems, operating systems, computer networking, network technology, computer hardware and software as well as personal computers are key for a career as a computer support technician or a support specialist.
You will be able to identify, configure and troubleshoot and resolve problems encountered by end users using Microsoft Windows or Linux machines.
What to expect:
Mode of Delivery
Instructor-led classroom training, Online, Hybrid
Duration
19 weeks / 405 Hours
Tuition
Local $5,670 / Intl $7,670 CAD
Certification
Diploma
Intake
Bi-monthly
Admission Requirements
- The student has an Ontario Secondary School Diploma or equivalent OR is 18 years of age or older on or before the program begins AND can pass a qualifying test (Wonderlic – 19) that has been approved by the Superintendent.
Program Curriculum:
- Introduction to PC Hardware & OS
- Introduction to Networking
- Installing and Configuring Windows Server
- Linux, MAC OS, Unix (Solaris) Essentials
- Introduction to Virtualization with VMware & Oracle Virtual Box
- SAP End-User Support
- Salesforce Basic Administrator
- Personal Development & Effective Communication
To view the Bring Your Own Device Policy, please click here.
Job Market Potential
Median Income:
$56K+ per annum through salary or contract based on experience, organization, location and duties involved.
Possible Job Titles:
PC Technician, Network Support, IT Support, Salesforce Administrator, Windows server and Linux / Unix Support, SAP End User Support
Fast Facts
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