What to expect: Mode of DeliveryOnline/In-Person Duration40 hours Investment$795/ For Corporate Rates – Please Contact Us Batch 1Weekday Batch – 10th August, 2026 Batch 2Weekend Batch – 5th September, 2026 CertificationIssued by Canadian College for Higher Studies Business Outcomes Improve leadership effectiveness and team relationshipsEnhance communication and collaboration across teamsReduce workplace conflict and improve team dynamicsIncrease employee engagement and moraleStrengthen decision-making and emotional control under pressure Target Audience Managers and team leadersSenior professionalsCustomer-facing employeesHR and people managersEmployees looking to improve interpersonal skills Tools & Frameworks Provided Emotional intelligence frameworks (self-awareness, self-regulation, empathy, social skills)Emotional self-assessment toolsCommunication and empathy techniquesConflict management modelsFeedback and relationship-building frameworks Return on Investment (ROI) & Business Impact Improved team collaborationReduced conflicts and misunderstandingsHigher employee engagementBetter leadership effectivenessStronger workplace culture Course Highlights Increase self-awareness and emotional control Improve communication and relationships Handle conflicts effectively Lead teams with empathy and confidence Enhance overall workplace performance