Salesforce Basic Administrator

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Salesforce Basic Administrator

Salesforce.com

Salesforce.com Basic Administrator

As an Administrator with broad knowledge of Salesforce applications, you configure and manage Sales and Service Cloud applications and suggest ways for a company to get even more from additional features and capabilities. It’s a must both for new administrators or those who want to brush up on their core skills. You’ll learn how to set up, configure, maintain, and customize Salesforce CRM. The course also covers key features, including enterprise security, data utilities, and analytics. And it prepares you to take the Salesforce.com Certified Administrator exam.


Course Curriculum

  • Security Confirmation
  • Navigation
  • Organization Administration
  • Customization
  • Security & Access
  • Workflow
  • Workflow Approvals
  • Data Validation
  • Data Utilities
  • Analytics
  • Marketing Administration
  • Service & Support Administration
  • Administration Console
  • Extending Salesforce CRM
  • The AppExchange

Program Details

Duration 35 Hours
Tuition Please call 416.850.1456 or email [email protected] for more information.
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