As an Administrator with broad knowledge of Salesforce applications, you configure and manage Sales and Service Cloud applications and suggest ways for a company to get even more from additional features and capabilities. It’s a must both for new administrators or those who want to brush up on their core skills. You’ll learn how to set up, configure, maintain, and customize Salesforce CRM. The course also covers key features, including enterprise security, data utilities, and analytics. And it prepares you to take the Salesforce.com Certified Administrator exam.