Diploma
PC Support Technician
At the end of the program the graduate will have the practical skills required to support end users and co team members in IT, ERP & CRM environments using PC hardware, SAP and Sales Force. He/she will be able to identify, troubleshoot and resolve problems encountered by end users using Windows or Linux machines.
Program Curriculum
- CompTIA A+
- CompTIA Network+
- Installing and Configuring Windows Server
- Linux, MAC OS, Unix (Solaris) Essentials
- Introduction to Virtualization with VMware & Oracle Virtual Box
- SAP End-User Support
- Salesforce Basic Administrator
- Personal Development & Effective Communication
Program Details
| Duration | 19 Weeks |